Legal Notice and Privacy Policy

In accordance with the General Data Protection Regulation (EU) 2016/679 and Organic Law 3/2018 of December 5 on Data Protection, we inform you that the personal data provided by you will be incorporated into an automated file registered with the Data Protection Agency in the name of the Controller indicated below and created and used by the same for the purposes indicated below. The owner expressly authorizes the Controller to transfer said data to third parties as set out below, for the purposes indicated. You are expressly informed that you may exercise the rights of access, oblivion, limitation of processing, portability, rectification, opposition and cancellation of your data by communicating to the address indicated in point 1.

This Privacy Policy regulates the navigation policy and use of cookies on our website www.atelierbadajoz.com, as well as the processing of personal data carried out on said website.

The use of the website confers the status of user and implies knowledge and, where applicable, acceptance of all the conditions included in this Privacy Policy. The user must carefully read this Privacy Policy each time he or she intends to use the website, as it may be subject to changes without notice.

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?:

In order to comply with article 10 of Law 34/2002 on Information Society Services and Electronic Commerce, we inform the user of our data:

Company name: ATELIER INVITADA SL

Trade name: ATELIER BADAJOZ

Registered Office: AVENIDA ENRIQUE SEGURA OTAÑO LOCAL 1-C, – 06004 – BADAJOZ

NIF: B72959257

Telephone: 924263335

Email: info@atelierbadajoz.com

Website: https://www.atelierbadajoz.com

Registered in the Commercial Registry of Badajoz Volume: 803 Folio 166 Book 0 Sheet BA-33207

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

We process your data for the following purposes:

  1. a) To inform you of our products, services and promotions.

The legal basis for processing data in this case is the consent of the interested parties and the data may be communicated to service providers in charge of data processing such as information technology providers (a platform provider, for example, or a software provider) and suppliers in general for the purpose of providing the service described at the beginning of this section (financial companies with which we collaborate).

We retain the data as long as the interested party does not request its deletion.

Regarding the website, browsing can be done completely anonymously and our web server will only keep a series of public and freely accessible data for strictly statistical purposes: the domain name or IP address of the Internet access provider, the date and time of access to our website and the Internet address from which the hyperlink that directs to our website originated. In certain areas of our website, the user is asked for a series of personal data. In any case, the user always has the option of accepting or rejecting the legal conditions under which they will provide this data. In the event of acceptance, this data is always provided by the user voluntarily, after indicating this on the corresponding screen.

  1. b) To process and execute online purchases for customers on our website, from order management, payment administration, order shipping, as well as resolving any incidents that may arise in this regard.

Likewise, we will also process the data of interested parties for commercial actions such as contacting interested parties if they have saved their shopping cart but have not completed the purchase or to inform them of the availability of a product if they have so requested.

The following data is processed here: Name and surname, billing address, delivery address, postal address, telephone number, date of registration on the website, email, orders placed, abandoned carts, date of cart abandonment, bank cards, ID, IP address, user name and purchase history.

The legal basis for processing this data is the contractual relationship maintained with the clients. In this case, the interested party must provide the data that is necessary for the execution of the contract. If said data is not provided, the purchase and sale will not be possible.

We retain the data only for the time necessary to carry out the purchase process if the purchase is not made under a user account. In the event that, on the other hand, the customer makes the purchase under a user account after having subscribed, we will retain the data as long as the interested party does not request its cancellation. In any case, in accordance with the legitimacy based on the legal obligations that we must comply with at any time, we will retain the data related to the sale.

The data may be transferred to service providers responsible for data processing, such as information technology providers (for example, a platform provider or a software provider), transport companies, payment service providers and third parties in general for the purpose of providing the service described at the beginning of this section (online buying and selling).

  1. c) Use of technical and functional applications such as cookies.

We may occasionally use a technology called cookies to provide a range of content and/or services in a personalised manner. A 'cookie' is a small piece of data that a website can send to a user's web browser. This piece of data can then be stored on the user's hard drive so that we can recognise the user when they return to our website. In any case, the user can always specify in their browser preferences that they wish to receive a warning before accepting any cookie . The data that will be stored in each cookie is the following: date and time of the last time the user visited our website, content design that the user chose on their first visit to our website and security elements involved in controlling access to restricted areas. To find out more, read our Cookies Policy .

The legal basis for the use of such techniques is our legitimate interest in providing a secure website or platform that functions correctly. In any case, we understand that if interested parties use our services, it is because they accept the use of such cookies.

Personal data processed for this purpose will be communicated only to providers of such platform analysis and optimization tools.

For this purpose, we retain the data only as long as the interested parties do not delete the cookies by configuring their computer.

  1. e) Customer service

In order to respond to any request, incident or complaint made by the consumer, we process the following data: name and surname, email, postal address, delivery and billing address, telephone number, purchase history, orders placed, email, abandoned carts, IP address, user name, date of registration on the website, payment information and history, ID, correspondence with consumers.

The legal basis for the aforementioned processing is our legitimate interest in responding to such requests from interested parties, as well as our obligation to comply with the contractual relationship maintained with the clients of our website (for example, if a problem arises with the order).

We will retain this data only for the period of time that is reasonably necessary to respond to the above questions or to resolve any problems that may have arisen in the event that the interested party is not a member of our Loyalty Program or does not have an account on our online platform. Otherwise, they will be kept until the interested party unsubscribes, without prejudice to the fact that, in compliance with the requirements of the applicable regulations, we retain those required by law or those that we also maintain based on our legitimate interest in defending our interest against possible claims.

WHAT IS THE LEGITIMATION FOR THE PROCESSING OF YOUR DATA?

As we have been explaining, the legitimate bases on which we have to process your data are the following:

  • Execution of the contract in the case of the sale of our products.
  • Report any questions raised as customers or potential customers.
  • Compliance with legal obligations in relation to sales made to customers

TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?

In view of the above, the personal data of the interested parties may be transferred and/or communicated to:

  • Public Entities when required by any applicable regulations, whether fiscal, Social Security, tax or any other current regulations.
  • Data processors such as providers of any service provided to ATELIER BADAJOZ in accordance with the stated purposes: software companies, communication delivery companies, transport companies, payment service companies, financing companies, etc. In any case, these are trusted providers with whom we sign contracts. We only provide them with the data that is essential for them to provide the contracted service and they must not use it for any other purpose.

We do not sell your personal data.

RIGHTS

The rights available to interested parties are:

  • Right of access: right to obtain confirmation from interested parties as to whether we process their personal data and, if so, the right to know what data they are processing by obtaining a copy.
  • Right to information: right to obtain clear and concise information about how we process the data of interested parties.
  • Right to rectification: the interested party will have the right to have their data modified when it is incorrect or incomplete.
  • Right to erasure: deletion of data subjects' data (right to be forgotten)
  • Right to object: the interested party may object to us processing their data unless we have compelling legitimate interests that prevail, or for our defence in claims that may arise.
  • Right to limitation: the interested party may request that the processing operations that apply in each case not be applied to his or her personal data.
  • Right to portability: if the interested party requests it, their personal data will be transmitted directly from one controller to another, without the need for them to be previously transmitted to the interested party, provided that this is technically possible.
  • Right to file a complaint: the interested party has the right to file a complaint with the Spanish Data Protection Agency.
  • Right of withdrawal, notifying the other party within a period not exceeding 14 calendar days from the signing of the agreement

To exercise any of these rights, contact us at pedidos@atelierbadajoz.com